Frequently Asked Questions
Do you offer CLE to your policy holders?

Yes. Click here for a listing of upcoming programs or call our Client Services Department at 800.662.8843 to request a program designed for your law office.

Do you have risk management resources available?

Yes. We have a lending library of videos and DVDs. Click here for a list of topics. Call our Client Services Department at 800.662.8843 to borrow a video or DVD for your law office.

Click here for a listing of our Risk Management handouts.

Do you provide speakers for in-house presentations or for my organization’s upcoming seminar or educational program?

Yes. Click here for a list of possible program topics. Call our Client Services Department at 800.662.8843 to discuss scheduling a program or designing a program not included on our list.

Who do I call if I have questions about my policy?

Please contact our underwriting department by calling 800.662.8843.

When should I report a claim or incident?

As soon as you become aware of it. Notify us in writing of a claim or claims incident promptly.

How do I report a claim?

With a phone call to our claims staff. You will be asked to complete an Incident Reporting Form. You will also be asked to provide a narrative that summarizes the nature of your representation and the circumstances of the mistake. You might be asked to meet with claims counsel or to provide a complete copy of the case file.

How do I get an Incident Reporting Form?

By calling our claims staff.

What is Claims Repair?

When a claim is reported to Lawyers Mutual, one of our top priorities is to determine if the error can be corrected or the damage lessened. We call this our Claims Repair program. It is led by an experienced team of in-house claims attorneys and outside counsel who work side-by-side with our insured attorneys in repair efforts large and small.

This information was prepared as a reference for you. Lawyers Mutual does not imply through this information that coverage will be provided for a specific situation or activity. Please refer to your policy or call our office if you have questions about claims or coverage under your Lawyers Mutual policy.